Privacy policy
Last Updated: August 25, 2025
OLA3DP Additive Technology Co., LTD. operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the “Customer”) with a carefully curated shopping experience (collectively, the “Service”). OLA3DP Additive Technology Co., LTD. is powered by Shopify, which enables us to provide you with the Service.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through the Service, or otherwise interact with us. If there is any conflict between our Terms of Service and this Privacy Policy, the Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that can identify you or another person, or that can reasonably be associated with you or another person. Personal information does not include anonymized or de-identified data that can no longer identify you or reasonably be linked to you. Depending on how you use the Service, the country/region you are in, and applicable laws, we may collect or process the following categories of personal information (including inferences drawn from such data):
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Contact Information: Name, address, billing and shipping addresses, phone number, and email address.
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Financial Information: Credit/debit card numbers, bank account numbers, payment card details, transaction details, payment methods, confirmations, and related data.
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Account Information: Username, password, security questions, preferences, and general settings.
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Transaction Information: Items you browse, add to cart, wishlist, purchase, return, exchange, cancel, and your transaction history.
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Communications: Information you provide when contacting us (e.g., customer support inquiries).
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Device Information: Device, browser, network details, IP address, and unique identifiers.
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Usage Information: How and when you use or browse the Service.
Sources of Personal Information
We may collect personal information from:
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Directly from You: When you create an account, use the Service, contact us, or otherwise provide data.
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Automatically: When you use our products/services or visit our site, including via cookies and similar technologies.
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Service Providers: When we engage third parties to provide technical services or process data on our behalf.
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Partners/Third Parties: When partners or third parties share data with us.
How We Use Your Personal Information
Depending on your interactions with us and the Service, we may use personal information for:
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Providing, Customizing, and Improving the Service: To fulfill contracts, process payments, ship orders, manage accounts, handle returns/exchanges, and create a personalized shopping experience.
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Marketing and Advertising: To send promotions via email, SMS, or mail; to display tailored ads within the Service or on other sites.
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Security and Fraud Prevention: To verify accounts, prevent fraud, detect illegal/malicious activity, and maintain Service security.
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Communicating with You: For customer support, responding to inquiries, and maintaining business relationships.
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Legal Compliance: To comply with laws, respond to legal processes, investigations, or enforce policies.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
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To Shopify, vendors, and service providers (IT, payments, analytics, customer support, shipping, etc.).
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To business and marketing partners for targeted advertising and promotions.
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With your consent or instructions, such as shipping products or using social media integrations.
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Within our affiliates or corporate group.
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During business transactions (merger, bankruptcy, etc.), or for legal obligations, law enforcement, and to protect rights/safety.
Relationship with Shopify
This Service is hosted by Shopify, which collects and processes data about your use of the Service. Information you provide will be transmitted to Shopify and third parties (which may be outside your country/region) to deliver and improve the Service. Shopify may also integrate data from your interactions with our store, other merchants, and Shopify itself to provide enhanced features.
For details on Shopify’s privacy practices, please see the Shopify Consumer Privacy Policy. You may also exercise your rights through the Shopify Privacy Portal.
Third-Party Websites and Links
The Service may contain links to websites operated by third parties. Please review their privacy/security policies. We are not responsible for such sites’ practices. Information shared on public or semi-public platforms, including third-party social media, may be visible to others and is not governed by this Privacy Policy.
Children’s Data
This Service is not intended for children, and we do not knowingly collect personal information from minors. If you believe your child has shared information with us, please contact us using the details below to request deletion.
Data Security and Retention
No security measure is 100% foolproof. We cannot guarantee absolute security. Avoid transmitting sensitive information via insecure channels.
We retain personal information as long as necessary to maintain your account, provide services, comply with law, resolve disputes, or enforce policies.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as:
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Access/Right to Know: Request access to your data.
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Right to Delete: Request deletion of your data.
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Right to Correct: Request correction of inaccurate data.
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Data Portability: Obtain a copy and/or transfer data to a third party.
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Opt-Out of Sale/Sharing: Opt out of targeted advertising or data sharing/sale.
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Communication Preferences: Unsubscribe from promotional emails at any time.
We will not discriminate against you for exercising your rights. Identity verification may be required. Authorized agents may act on your behalf with proof of authorization.
Complaints
If you disagree with how we handle your personal information, you may contact us using the details below or file a complaint with your local data protection authority.
International Data Transfers
We may transfer, store, and process your personal information outside your country/region. For transfers outside the EEA/UK, we use recognized transfer mechanisms such as EU Standard Contractual Clauses, unless the destination country is deemed to have adequate protection.
Changes to this Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last Updated” date, and we will provide additional notice if required by law.
Contact Us
If you have questions about our privacy practices or wish to exercise your rights, please contact us at: